002-why-positioning-fails
TL;DR
Why Most B2B Positioning Fails (And How to Fix It)
Category: Strategy
Published: February 11, 2026
Reading time: 6 minutes
Your positioning probably sucks.
I don't say that to be harsh. I say it because I've seen it a thousand times. Smart teams, great products, solid GTM plans. Positioning that sounds like every other vendor in their space.
"We're the leading platform for..."
"Best-in-class solution that..."
"Empowering businesses to..."
Your buyers can't tell you apart. And that's why your win rates are mediocre and your sales cycles are too long.
Here's why most positioning fails, and how to fix it.
The Problem: You're Positioning for Yourself, Not Your Buyers
The symptom: Your positioning deck starts with your company history, your product architecture, or a list of features.
The reality: Your buyers don't care about you. They care about their problems.
I've reviewed hundreds of positioning decks. 90% of them follow the same pattern:
- Slide 1: "About Us" (company founded in 20XX, raised $YYM...)
- Slide 2: "Our Vision" (some vague statement about transformation)
- Slide 3: "Product Overview" (architecture diagram or feature list)
- Slide 4: "Why Us" (we're innovative! scalable! secure!)
By Slide 4, the buyer has tuned out.
Why it fails: Buyers evaluate vendors by asking "Does this solve my specific problem?" If your positioning doesn't answer that in the first 30 seconds, you've lost them.
The fix: Start with their pain, not your product.
- Bad: "We're a cloud-based platform for managing procurement workflows"
- Good: "CFOs waste $2M annually on maverick spend. We help you capture it."
One is about you. One is about them. See the difference.
The Problem: You're Differentiating on Features, Not Outcomes
The symptom: Your competitive positioning is a feature comparison chart.
The reality: Features are commoditized. Outcomes are not.
Every vendor in your space has "AI-powered insights," "real-time dashboards," and "enterprise-grade security." Your buyers have seen these claims so many times they've become meaningless.
Why it fails: Feature parity is real. If your main differentiator is "we have X feature and they don't," you're in trouble. They'll build it in 6 months.
The fix: Position on the outcome your product enables, not the features that enable it.
Example from a real engagement:
Before (feature-focused): "Our platform offers advanced analytics, automated workflows, and seamless integrations"
After (outcome-focused): "Finance teams close their books 10 days faster and reduce errors by 40%"
Same product. Completely different positioning. The second one tells the buyer exactly what they'll get. And it's something competitors can't easily replicate even if they match your features.
How to find your outcome differentiator:
- Talk to your best customers (not your product team)
- Ask: "What changed after you implemented our product?"
- Listen for measurable business outcomes: time saved, revenue increased, risk reduced
- Position on that outcome, not the features that delivered it
The Problem: Your ICP Is Too Broad
The symptom: Your positioning says "for companies of all sizes" or "across all industries."
The reality: When you position for everyone, you position for no one.
I see this constantly with Series A/B companies. They're afraid to narrow their ICP because "we don't want to limit our TAM."
Why it fails: Broad positioning creates weak messaging. "We help businesses improve efficiency" doesn't resonate with anyone because it's too generic.
The fix: Pick one ICP and own it.
Real example: A client was positioning as "workflow automation for enterprises." Their win rate was 25%.
We narrowed to: "Workflow automation for pharmaceutical companies navigating FDA compliance."
Win rate jumped to 60% in 90 days.
Why it worked:
- Messaging got specific (compliance triggers, industry jargon, relevant pain points)
- Sales could target precisely (pharma conferences, specific LinkedIn titles)
- Buyers saw themselves in the positioning ("This is built for me")
The fear: "But we can sell to other industries!"
The reality: You can. But lead with one. Win that segment. Then expand. Trying to be everything to everyone means you're nothing to anyone.
The Problem: You're Ignoring the Buying Committee
The symptom: Your positioning speaks to one persona (usually the end user).
The reality: B2B purchases involve 6-10 stakeholders. If your positioning doesn't address the economic buyer, you'll win the champion but lose the deal.
Why it fails: Your product might delight the end user, but if the CFO doesn't see ROI or the CIO doesn't see security and scalability, the deal dies.
I've seen countless deals where the champion loved the product but couldn't get budget approval because leadership didn't understand the business case.
The fix: Build positioning for the full buying committee.
Example positioning map:
| Persona | Primary Pain | Positioning Angle |
|---|---|---|
| VP Marketing | Pipeline gaps, poor lead quality | "Generate 30% more qualified pipeline without increasing spend" |
| CMO | Proving marketing ROI to board | "Connect every dollar spent to revenue generated" |
| CFO | Marketing budget scrutiny | "Reduce CAC by 20% while increasing conversion rates" |
Same product. Three different positioning angles for three different buyers in the same deal.
Your champion (VP Marketing) sells internally using your positioning for the CMO and CFO. If you only give them end-user positioning, they can't sell up.
The Problem: You Don't Know Why You Win
The symptom: Your win/loss analysis is incomplete or non-existent.
The reality: If you don't know why you win, you can't position around it.
Most companies I work with have anecdotal win/loss data: "we won because of our great customer service." That's not actionable.
Why it fails: You position on what you think differentiates you, not what actually causes buyers to choose you.
The fix: Run structured win/loss interviews.
Framework I use with clients:
Questions for wins:
- What problem were you trying to solve?
- What other vendors did you evaluate?
- Why did you choose us?
- What almost made you choose someone else?
- What was the internal pitch to your boss?
Questions for losses:
- Who did you go with?
- Why did they win?
- What could have changed your decision?
- What did we do well and poorly in the sales process?
After 10-15 interviews, patterns emerge. You'll discover the real reasons you win, and those become your positioning pillars.
Real example: A client thought they won on "advanced features." Win/loss interviews revealed they actually won on "fastest time-to-value." Their competitors had feature parity, but took 6-12 months to implement. My client delivered results in 30 days.
We repositioned around speed. Win rate increased from 35% to 55% in one quarter.
The Fix: The 3-Question Positioning Filter
If you only do one thing after reading this, do this.
Put every positioning statement through these three questions:
-
Does it pass the "so what?" test? If a buyer reads this, will they immediately understand why it matters to them?
-
Could a competitor say the same thing? If yes, it's not differentiated. Rewrite it.
-
Is it provable? Can you back this up with customer data, case studies, or metrics?
Example:
Statement: "We provide cutting-edge AI-powered analytics."
- So what? No. (Why should I care about AI-powered analytics?)
- Could a competitor say this? Yes. (Every vendor claims "AI-powered")
- Is it provable? No. ("Cutting-edge" is subjective)
Rewrite: "Finance teams using our analytics close their books 10 days faster, validated across 50+ customers."
- So what? Yes. (I close faster = clear benefit)
- Could a competitor say this? Unlikely. (Specific outcome, hard to replicate claim)
- Is it provable? Yes. (50+ customers = data-backed)
Every positioning claim should pass all three. If it doesn't, rewrite it or cut it.
The Bottom Line
Your positioning isn't broken because you have a bad product. It's broken because you're positioning it the way you see it, not the way your buyers need to see it.
Fix that, and everything else (sales cycles, win rates, pipeline) gets easier.
Next steps:
- Audit your current positioning deck against the 3-question filter
- Run 5 win/loss interviews this month
- Rewrite your positioning to lead with buyer pain, not product features
- Test it in your next 10 sales conversations
If you need help, that's what I do. I help B2B SaaS companies fix positioning that isn't working. And I do it fast.
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Nick Pham
Founder, Bare Strategy
Nick has 20 years of marketing experience, including 9+ years in B2B SaaS product marketing. Through Bare Strategy, he helps companies build positioning, messaging, and go-to-market strategies that drive revenue.
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