01Support
App Support
Support for Bare Workout and Present — iOS apps built by Bare Strategy.
02
Bare Workout — FAQ
Strength, cardio & mobility tracker · iOS 17+
How do I enable Apple Health sync?
Go to Settings → Apple Health → toggle on the data types you want to sync. Make sure you've granted Bare Workout permission in your iPhone's Health app (Health → Settings → Apps → Bare Workout).
My workouts aren't syncing across devices. What's wrong?
Cloud sync requires an active Bare Workout Premium subscription and iCloud Drive enabled on all devices. Go to Settings → iCloud → iCloud Drive and make sure it's turned on. Sign out and back into your Apple ID if issues persist.
How do I create a superset?
During an active workout, tap the "+" to add an exercise, then tap "Add to Superset" on a second exercise. Exercises in the same superset are labeled A, B, C. The rest timer will fire after you've completed all exercises in the superset.
Can I add custom exercises?
Yes. Go to the Exercise Library, tap the "+" button in the top right, and enter your exercise name, muscle group, and equipment. Custom exercises are saved to your library and sync via iCloud if you're a Premium subscriber.
What is FFMI and how is it calculated?
Fat-Free Mass Index (FFMI) is a body composition metric that measures muscle mass relative to height, adjusted for fat. Formula: FFMI = (lean body mass in kg) / (height in m)² + 6.1 × (1.8 − height in m). Bare Workout uses gender-specific ranges derived from peer-reviewed research to contextualize your result.
How do I restore my purchase?
Go to Settings → Premium → Restore Purchase. Make sure you're signed in to the same Apple ID you used to purchase. If restoration fails, contact us at support@barestrategy.com with your Apple ID email.
What's included in the free tier vs Premium?
Free: Core workout tracking (strength, cardio, mobility), 30-day history, basic exercise library, program templates. Premium: Unlimited history, full 250+ exercise library, advanced analytics (FFMI, volume charts, frequency trends), cloud backup across devices, and all program templates.
How do I cancel my subscription?
Open your iPhone Settings → [Your Name] → Subscriptions → Bare Workout Premium → Cancel Subscription. You'll retain Premium access until the end of your current billing period.
03
Present — FAQ
RTO compliance tracker · iOS 17+ · No account required
How does geofence auto check-in work?
Go to Settings → Work Location, enter your office address, and set a detection radius (50–500m). When your iPhone detects you've entered the geofence on a workday, you'll receive a notification asking you to confirm your In-Office status. The check-in only triggers once per day.
Why is geofencing not working?
Make sure Location access is set to "Always" in iPhone Settings → Privacy & Security → Location Services → Present. iOS requires "Always" for geofencing to work in the background. Also ensure Low Power Mode is off, as it can suppress background location checks.
Can my employer see my data?
No. Present is 100% private. All your attendance data stays on your device (and optionally syncs to your personal iCloud — not your company's). We have no server, no account system, and no third-party analytics. Your employer has zero visibility into Present.
What's the difference between Policy Compliance and Company Reporting?
Policy Compliance counts all days that satisfy your company's policy (including business travel, if your policy allows it). Company Reporting counts only badge-in days (physically in the office). Many companies calculate these differently. Present tracks both so you always know your real number.
How does denominator mapping work?
Denominator mapping lets you control which status types count as working days in your compliance calculation. For example: if PTO shouldn't count against your in-office requirement, toggle it out of the denominator. This matches how your company actually does the math.
How do I add a custom holiday?
Go to Settings → Holidays → Custom Holidays → tap "+" to add a date and name. Custom holidays can be toggled on or off individually. You can also toggle off any pre-loaded holidays that don't apply to you.
How do I export my records?
Go to Settings → Export Data. You can export as CSV (for spreadsheets), PDF (a formatted 3-page compliance report), or JSON (full backup of all data). Exports are saved to your Files app or can be shared via AirDrop, email, or any app.
Is iCloud sync automatic?
iCloud sync is available on Premium and syncs your data across all your Apple devices automatically. Enable it under Settings → iCloud Sync. All sync happens through your personal iCloud account — Bare Strategy never has access to your data.
How do I restore a purchase?
Go to Settings → Present Premium → Restore Purchase. Make sure you're on the same Apple ID used to purchase. Contact us at support@barestrategy.com if restoration fails.
04
Privacy & Data
Bare Workout
- ✓ Health data stays on device / your iCloud
- ✓ No third-party analytics or advertising SDKs
- ✓ Sign in with Apple — Apple manages identity
- ✓ Workout history is never sold or shared
Present
- ✓ No account required — no email collected
- ✓ Location used only for geofence check-in
- ✓ Your employer cannot see your data
- ✓ No third-party SDKs, no analytics, no ads
Can't find what you need?
Email us directly. Include your app version (Settings → About) and what you were doing when the issue occurred.
Email SupportResponse time: within 24 hours on business days