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Positioning

Your positioning is getting summarized by AI before buyers reach you

By Nick Pham7 min read

TL;DR

A model reads your positioning before any buyer does, then hands the buyer one sentence about you. Vague, category-level messaging averages into noise that sounds like every competitor. Keywords and schema don't fix it, because the problem is clarity. Run the compression test. Paste everything you've said about yourself into a model, ask for one sentence, and read what survived.

A model reads your positioning before any human does.

A buyer asks ChatGPT or Google's AI overview to explain the category. The model answers in three sentences, and one of them is about us. That sentence is our positioning now, whether we wrote it or not.

Sharp positioning gets repeated. Fuzzy positioning gets averaged, and we come out the other side as "a platform that helps teams streamline their workflows."

So does everyone else. Nobody lost that deal to a competitor. It was lost to a summary.

The summary they arrive with

Buyers used to read our homepage. Now they read a summary of it, written by a machine, before deciding whether we're worth a click.

A model is a compression engine. Its whole job is to throw away everything that isn't load-bearing and keep the gist.

Compression rewards dense input and shreds vague input. Generic claims go first, because they carry no information. "Powerful, flexible, built for scale" is already the category average, so there's nothing in it to keep.

The buyer shows up at the demo holding a description we'd never have written. Flatter. Interchangeable with the two other tools they looked at that morning.

The part that stings is that they think it came from us. As far as they know, it did.

Plenty of them never click at all. The summary is the qualification step now, and a description that reads like the category gets sorted in with the category.

The wrong layer

The instinct is to treat this as a ranking problem. Add the keyword, add the schema, get cited.

A mention and an accurate description are two different things. Keywords can get us into the answer and do nothing about what the answer says we are.

We can be cited in every overview in the category and still get summarized as "another option in the space." Visibility was the old hard part. Being understood is the current one.

The model decides what to call us, and it calls us whatever our own words add up to. When our words average out to nothing specific, that's exactly what gets repeated.

The most honest reader

And yet the machine isn't the problem. It's the first reader we've ever had who tells us the truth for free.

It has no loyalty and no interest in giving anyone the benefit of the doubt. It reads what we wrote, keeps what matters, and discards the rest in front of the exact person we were trying to win.

For years we could hide fuzzy positioning behind a warm sales call and a founder who translates the real story live on every deal that counts. The buyer never saw the gap, because a human was papering over it in real time.

The machine papers over nothing. It reads the words, and it reads them first.

Most companies never get that feedback until a deal stalls and nobody can explain why. Now it's available on a Tuesday afternoon, instantly, from a reader who owes us nothing.

The compression test

Ten minutes and a little honesty will do it.

Paste your homepage, your LinkedIn description, and three recent posts into any model. Then ask one question.

"In one sentence, who is this for, and why would they choose it over the alternatives?"

Call that the compression test. It measures what's left of us after a machine keeps only the load-bearing parts.

Read the answer the way a buyer would. A buyer who's never heard of you and has three tabs open.

If that sentence could describe three competitors, the model is being honest. It's showing us the average of everything we've said about ourselves, and the average is generic.

The summary is a mirror. When the reflection is blurry, the problem was never the glass.

What survives

Only specificity survives.

A model can blur an adjective into mush in a heartbeat. It has to keep a concrete noun, because the concrete noun is where the information lives.

"A solution for SMBs" compresses into the void. "Billing software for dental practices with more than five locations" comes out the other side intact, because there's something real to hold onto.

The same goes for the reason we win. "Easy to use" is an adjective, so it evaporates. "Set up in a day instead of a quarter, because you don't need an implementation consultant" is a claim with edges.

Edges survive. Everything softer gets rounded off by a stranger in a hurry.

Before and after

Take a real one.

Before. "We help modern teams streamline their workflows and collaborate more effectively, with a powerful, flexible platform built to scale with your business."

Ask a model to summarize that and it hands back nothing, because there was nothing to keep. Every clause is an adjective wearing a suit.

Strip it down and what's left is "software for teams," which is the category. Our name is optional.

After. "Rollout software for industrial manufacturers that replaces the six-month deployment most warehouse management vendors require. Your line is running on the new system in three weeks, not two quarters."

Now the model has facts to work with. Industrial manufacturers, rollout and only rollout, three weeks instead of two quarters.

Summarize that and the specifics survive, because a model can't drop a named buyer and a number without losing the meaning it exists to preserve.

The second version runs about the same length. It's just specific in the three places that matter, which is the whole job.

If you want a structured way to pressure-test those, the AI-era positioning audit walks through it. And if the homepage is full of phrases that compress to nothing, the list of dead positioning phrases is a good place to start cutting.

A model is reading right now. Give it something it can't average away.

What to do next

If buyers arrive at your calls describing you in words you'd never use, you have a positioning problem, and AI is broadcasting it at scale.

This is what a Bare Strategy positioning audit is for. We find the specific who, the specific problem, and the specific reason you win, then make all three sharp enough to survive being summarized by a machine that owes you nothing.

If that's where you are, start here. The first conversation is free.

Frequently asked questions

Answer engine optimization is mostly about getting cited, which works one layer above the layer that matters. A citation does you no good if the model describes you as generic, so you can win the citation and still lose the buyer, because the sentence written about you sounded like everyone else's. Optimization gets you into the answer, and whether being in the answer helps you is a positioning question.

Structured data helps a model parse your page, and it does nothing for vague positioning. A model will happily read clean, well-marked-up copy and still summarize you as a flexible platform for modern teams, if that's what the copy says. Specificity in the words themselves is the lever, so fix the sentence first and mark it up second.

Ask a model to explain your category without naming you and then say where you fit, then paste in your own site and ask it to describe you in one sentence. If the two answers are nearly identical, you're being filed under the category average. The cleaner signal is in your sales calls, where prospects describing what you do back to you in words that miss the point means the summary already reached them.

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The author

Nick Pham

Founder of Bare Strategy. Twenty years in B2B marketing, the last decade in product marketing inside enterprise software.

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